Terms and Conditions

Welcome to Mucobega Hotels booking website. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms and conditions carefully before making a reservation.

1. Booking Confirmation: All bookings made through our website are subject to availability and confirmation. Upon successful completion of the booking process, you will receive a confirmation email containing your reservation details. Please review this confirmation carefully and contact us immediately if any information is incorrect.
2. Payment: Payment for your reservation is required at the time of booking unless otherwise stated. We accept major credit cards and other forms of payment as specified on our website. All prices are quoted in the currency specified and are inclusive of applicable taxes, unless otherwise stated.
3. Cancellation and Refunds: Our cancellation policy varies depending on the type of reservation and the time of cancellation. Please refer to your booking confirmation for specific cancellation terms. In the event of cancellation, any applicable refunds will be processed according to our cancellation policy.
4. Check-In and Check-Out: Check-in time is typically after 10AM, and check-out time is before 9PM. Early check-in and late check-out may be available upon request and subject to availability. Additional charges may apply.
5. Guest Responsibility: You are responsible for providing accurate information during the booking process, including the number of guests and their contact details. You must be of legal age to book accommodation and agree to be responsible for all charges incurred during your stay.
6. Property Policies: By booking accommodation with us, you agree to abide by our property policies, including but not limited to noise restrictions, smoking policies, and pet policies. Failure to comply with these policies may result in additional charges or eviction from the premises without refund.
7. Liability: We strive to provide a safe and enjoyable experience for all our guests. However, we are not liable for any loss, damage, injury, or inconvenience caused during your stay, unless it is due to our negligence or willful misconduct.
8. Amendments: We reserve the right to amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically for updates.

By using our website and booking accommodation with us, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website or make a reservation.